The BBC

Name of Organisation

BBC

Why did you decide to go for Investing in Volunteers?

To recognise the volunteering work carried out by hundreds of staff across the BBC, and to benchmark our activity with other organisations

What benefits have you found from working towards Investing in Volunteers?

The process encouraged us to review our systems and processes, to compile data and evaluate more closely our own volunteering activity. It has also encouraged us to renew contact with our volunteers, and measure the benefits volunteering has made on them as well as the skills they have brought back to the BBC. Whilst this evaluation work is ongoing for the BBC, the Iiv process gave us a useful focus and framework to measure our impact .

Tell us about your experience of the assessment process in your organisation.

The assessment process was well managed by the IiV team, who gave us clear instructions and support through the whole process. The assessment requires a big commitment from the organisation being assessed and the IiV team worked flexibly with us to facilitate the interviews and case studies.

3 Practical tips you would give another organisation working towards Investing in Volunteers

Keep accurate data and up to date contact information about your volunteers

Be organised and approach more people than you need for the final assessment

Issue clear communications to staff being interviewed outlining why they have been selected and the background to IiV